SHIPPING INSIDE KUWAIT
All order above 25KD inside Kuwait are eligible for Free Delivery. Delivery time is 24-48 hours after receiving your order confirmation.
GCC SHIPPING
Shipping to (Saudi Arabia, UAE, Bahrain, Qatar and Oman) is using and usually takes 1-3 business days after receiving your order confirmation.
TRACK YOUR ORDER
Once your order is shipped, you will receive a shipment confirmation email by DHL with a tracking link.
UNDELIVERABLE PARCELS
If your order cannot be delivered, it will be returned to Klarif KW.
EXCHANGE
Klarif.com.kw will only accept exchanges if the merchandise was damaged during the shipping process. If in case of a damaged item, you will receive a new merchandise of the same SKU. All returns are processed within 7-10 business days of receipt.
RETURN POLICY
Only items purchased from Klarif.com.kw with valid and accompanying order information (RMF) may be accepted for exchange or return within 30 days of purchase. The merchandise must be in the original packaging unopened and unused. If you are not completely satisfied with a Klarif.com.kw purchase, you may return it and obtain a credit or an exchange.
Please send the purchase, in its original packaging along with a copy of the klarif.com.kw invoice and a Return Merchandise Form (RMF) showing proof of purchase from Klarif.com.kw.
For additional information on returns and exchanges, please contact us by phone at +965 90052808, or via email at [email protected].
Please Note: Return shipping fees are at the customer’s expense and are not refundable.
NEED HELP?
If you have questions or concerns about your online order, please email [email protected] with your order number and inquiry title on the subject line.